Hiring and Retaining: The Importance of Company Culture | Episode 2

In this episode of Smarter Payments, Corpay’s Chief People Officer, Mary McCorvey, joins host Brennan Robison to discuss the pivotal role of company culture in attracting and retaining top talent. With nearly two decades at Corpay, Mary shares insights on how a strong culture fosters employee engagement, innovation, and business growth.

Mary defines culture as the beliefs and values that shape how employees show up and contribute daily, emphasizing that an organization’s success is closely tied to its people. She highlights the importance of leadership involvement, employee feedback mechanisms, and initiatives like Corpay’s Gratitudes program, which fosters peer-to-peer and leadership recognition.

The conversation also explores scaling culture in a growing, global company, particularly in the context of acquisitions. Mary explains how Corpay integrates new teams by aligning core values while preserving the best aspects of acquired companies’ identities.

To maintain and measure culture, Corpay leverages engagement surveys, retention analytics, and direct employee conversations to ensure alignment between company growth and employee well-being. Ultimately, Mary underscores the need for transparency and open communication, believing that when employees feel valued and heard, they drive both personal and company success.

Tune in for an insightful discussion on how culture is the X factor in building a thriving workplace.

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